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The opinions shared during this program represent the views of the speakers and do not necessarily reflect those of the American Association of Law Libraries (AALL). Recording, capturing, or using AI tools to duplicate, transcribe, or otherwise reproduce an AALL program in any form is strictly prohibited without prior written consent from AALL. This includes, but is not limited to audio, video, or any other content shared. By attending an AALL program or accessing an AALL recording, you agree to adhere to this policy.

Management + Business Acumen

Professionalism + Leadership at Every Level

Using Model-Based Language to Write Effective Performance Appraisals

Monday, July 22, 2024

9:30am – 10:30am CDT

Room: Regency Ballroom B (West Tower Gold Level)

Coordinator/Speaker(s)

Jessica de Perio Wittman (she/her/hers)

Director of the Law Library, Assistant Professor of Law, and Cornelius J. Scanlon Scholar
University of Connecticut School of Law
Hartford, Connecticut, United States

Slides (PDF)

Speaker(s)

Kathleen (Katie) Brown (she/her/hers)

Associate Dean for Information Resources
Charleston School of Law, South Carolina, United States
George Karavattuveetil

President
Psyched, LLC
Oak Brook, Illinois, United States

Wordly Closed Captioning: https://attend.wordly.ai/join/OSME-7073

With guidance from a seasoned HR consultant, this program highlights the importance of effective communication, skill enhancement, and fairness in library management. It specifically focuses on fostering diversity, equity, and inclusion through performance assessment and competency models.

Successful supervisors understand the need for their team to cultivate both soft and hard skills, ensuring patrons receive quality service, active engagement, and access to resources. During this program, library supervisors of all levels will have an opportunity to draft language that accurately reflects employee performance and its alignment with institutional objectives, regardless of assessment style or frequency (annual, semi-annual, or monthly). Participants will discover how competency models, like the Whole Lawyer model, offer supervisors a structured approach and recommended terminology for crafting effective performance evaluations, improvement plans, benchmarking materials, and goal-setting strategies.

Target Audience:

Librarians who serve in administration, management, and other supervisory roles at all types of libraries.

Learning Objectives:

Participants will be able to use language from competency models to draft effective and unbiased feedback when writing performance appraisals.
Participants will gain the skills to develop action plans outlining specific strategies for incorporating performance assessment language to contribute to a fair and inclusive library culture.
Participants will be able to revise organizational documentation to ensure that competency-based language in employee performance assessments aligns with institutional goals and promotes diversity, equity, and inclusion.